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FAQ

Sizing

Sizing can vary between our items, so we recommend using the size guide to determine your ideal fit. A link to the size guide with detailed measurements is included on every product page. We also recommend checking out our sizing page for more information. If you have any questions about sizing, feel free to reach out to us at info@anaandzac.ca.

We do strive for inclusivity and focus on being gender inclusive with both our clothing designs and sizing. We currently carry up to 2XL in our 2022 collections. We recognize that this doesn't encompass everyone. As a small business, we are limited by several factors such as how much stock we're able to carry. As we continue to grow, we hope to be able to expand our sizing to welcome even more people to our brand. 

Ordering

Absolutely! We offer electronic gift cards that can be used both online or in-person. You can purchase one here.

Yes! We are happy to offer a gift wrapping service. You can add gift wrapping at the shopping cart stage of your order. If you require multiple gifts wrapped separately within one order, you can add additional gift wrapping services through the product page here. Please add a note at the cart page to indicate which items you would like wrapped separately.

Please click here for information on our returns and exchange policy.

You can find information about our shipping policies here.

Yes! We now ship worldwide. Shipping rates will vary on your country and preferred method. Please keep in mind your package may take a bit longer than expected due to customs.

The Brand

The term "slow fashion" encompasses several values. Slow fashion pieces are designed to be timeless, are made to last, and are produced using ethical and sustainable practices. To learn more about our production model, click here.

Pima cotton is a high end strain of cotton with a longer fibre than conventional cotton. It has a reputation as being the finest cotton in the world and for producing a smooth fabric that’s soft to the touch, has a fine drape and is more durable.

Anna and Zac are the real life partners, owners, and designer duo behind the brand. To find out more, check our about us section.

Our brand was inspired by owners Anna and Zac sharing clothing between themselves. Designed to be genderless, partners, friends, and family can feel comfortable in swapping our pieces back and forth to style however they wish.

Product Care

We recommend that you turn your garment inside out prior to washing. Machine wash in cold water with similar colours. Do not use bleach.

If using a dryer, we recommend to tumble dry on low. To further extend the life of your clothing, lay flat to dry. If ironing, use a cool setting.

Our pima cotton clothing gets even softer with multiple wears. To ensure that your clothing has the longest life possible, it's important to care for them by following the washing instructions and using them as intended.

Cotton is a natural fibre, so will break down after extended use. Our clothing is not intended for high activity or sports, as it's not made of performance fabric.

Due to our use of low-impact dyes, you may notice some colour fading over time. This is natural and to be expected. To extend the longevity of your clothing and its colour, we recommend not over-washing, and to only use cold water when washing.

Stains and spills happen to the best of us! The good news is that our pima cotton reacts the same way to stains as other cotton clothing, so if you have a favourite stain remover that works on cotton items it should do well with ours too! Follow the instructions on the bottle and spot-test in an inconspicuous area first to make sure it won't alter the colour.

Stay Connected

Our customer service hours are limited to 10AM-4PM Monday-Friday AST. If you are trying to contact us outside of these hours, please email our team at orders@anaandzac.ca and we will get back to you on the following business day. Should you require immediate assistance regarding sizing or general info, please contact us via direct message on Instagram, and our team will do our very best to assist.

Our store is located at 2576 Agricola St, Halifax, NS.

Our store hours are:

Thursday-Friday: 11AM-6PM

Saturday: 11AM-5PM

Sunday: 11AM-4PM